Lors de la mise à jour d’un serveur Exchange 2010 avec le SP1, l’installation peut
échouée sur un problème de service désactivé. Dans l’exemple ci-dessous le service
MSExchangeIS est en cause:
[06/30/2011 13:12:40.0671] [2] Active Directory session settings for 'start-SetupService' are: View Entire Forest: 'True', Configuration Domain Controller: '******', Preferred Global Catalog: '******', Preferred Domain Controllers: '{******* }'
[06/30/2011 13:12:40.0671] [2] Beginning processing start-SetupService -ServiceName:'MSExchangeIS' -MaximumWaitTime:'unlimited'
[06/30/2011 13:12:40.0687] [2] [ERROR] Unexpected Error
[06/30/2011 13:12:40.0687] [2] [ERROR] Service 'MSExchangeIS' is disabled on this server.
[06/30/2011 13:12:40.0702] [2] [ERROR] Cannot start service MSExchangeIS on computer '.'.
[06/30/2011 13:12:40.0702] [2] [ERROR] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it
[06/30/2011 13:12:40.0702] [2] Ending processing start-SetupService
[06/30/2011 13:12:40.0702] [1] The following 1 error(s) occurred during task execution:
[06/30/2011 13:12:40.0702] [1] 0. ErrorRecord: Service 'MSExchangeIS' is disabled on this server.
[06/30/2011 13:12:40.0702] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceDisabledException: Service 'MSExchangeIS' is disabled on this server. ---> System.InvalidOperationException: Cannot start service MSExchangeIS on computer '.'. ---> System.ComponentModel.Win32Exception: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at Microsoft.Exchange.Management.Tasks.ManageSetupService.StartServiceWorker(ServiceController serviceController, String[] serviceParameters)
--- End of inner exception stack trace ---
[06/30/2011 13:12:40.0718] [1] [ERROR] The following error was generated when "$error.Clear();
start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"
" was run: "Service 'MSExchangeIS' is disabled on this server.".
[06/30/2011 13:12:40.0718] [1] [ERROR] Service 'MSExchangeIS' is disabled on this server.
[06/30/2011 13:12:40.0718] [1] [ERROR] Cannot start service MSExchangeIS on computer '.'.
[06/30/2011 13:12:40.0718] [1] [ERROR] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it
[06/30/2011 13:12:40.0718] [1] [ERROR-REFERENCE] Id=MailboxServiceControlLast___2ed283997a7c481ea45da530c5f608e9 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[06/30/2011 13:12:40.0718] [1] Setup is stopping now because of one or more critical errors.
[06/30/2011 13:12:40.0718] [1] Finished executing component tasks.
[06/30/2011 13:12:40.0718] [1] Ending processing Install-MailboxRole
[06/30/2011 13:12:40.0718] [0] The Exchange Server setup operation didn't complete. More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.
[06/30/2011 13:12:40.0734] [0] End of Setup
[06/30/2011 13:12:40.0734] [0] **********************************************
La solution pour contourner ce problème rentre dans la catégorie “bidouille”,
n’ayant pas de solution de la part de l’éditeur….
Il faut ouvrir la console Services.msc, et faire des “Refresh” afin de contrôler
l’état des services MS Exchange.
Mettez le service Microsoft Exchange Information Store en “Manual”, dès qu’il passe en “Disabled”. Les autres services Exchange restent en Automatique.
Après l’installation, remettez ce service en automatique.