La requête ci-dessous permet de lister depuis la base OperationsManager, avec un paramètre J-n, les alertes Heartbeat Failure des agents, par Primary Server, en affichant la durée de l’alerte, son eventuel ticket associé, son status et le status du maintenance mode de l’objet.

/****** HEARTBEAT FAILURE FOR AGENTS PRIMARY MANAGED BY SPECIFIC MS WITH DURATION, STATUS AND OBJECT MAINTENANCE MODE STATUS ******/

Use OperationsManager

DECLARE @PrimaryServer	VARCHAR(50)
DECLARE @startdate	datetime
DECLARE @Offset	int
DECLARE @enddate	datetime
DECLARE @seconds int
DECLARE @AlertPattern VARCHAR(50)
DECLARE @TicketPattern VARCHAR(50)

SET @PrimaryServer = 'MyPrimaryMS' – Provide a name of Primary if you need to filter on.
SET @enddate = GETDATE()
SET @Offset = 4 – Provide number of days to look back (limited to operational db retention
SET @startdate = DATEADD(day,-@Offset,@enddate)
SET @AlertPattern = 'heartbeat'
SET @TicketPattern = 'Ticket_Number'	-- Provide string pattern that must be found in each ticket


;

WITH 
PrimaryRelation (SourceEntityId,agent,PrimaryServer,TargetEntityId)
AS
(
SELECT R.SourceEntityID,SourceBME.DisplayName as Agent,TargetBME.DisplayName as PrimaryServer, R.TargetEntityID
FROM Relationship R WITH (NOLOCK) 
JOIN BaseManagedEntity SourceBME 
ON R.SourceEntityID = SourceBME.BaseManagedEntityID 
JOIN BaseManagedEntity TargetBME 
ON R.TargetEntityID = TargetBME.BaseManagedEntityID 
WHERE R.RelationshipTypeId = dbo.fn_ManagedTypeId_MicrosoftSystemCenterHealthServiceCommunication() 
AND TargetBME.IsDeleted <> '1'  -- AND THE PRIMARY SERVER IS NOT WAITING TO BE DELETED
AND SourceBME.IsDeleted <> '1' -- AND THE AGENT IS NOT WAITING TO BE DELETED
)


-- Get alert

SELECT
PrimaryServer 
,AlertStringName
,MonitoringObjectDisplayName AS Computer
,(DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)) as DownDateTime
,(DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeResolved)) as RestoredDateTime

,Duration = (
	SELECT CONVERT(varchar, (DateDiff (s, (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)), (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeResolved)))) / 86400 ) + ' days ' + 
	CONVERT(varchar, (DateDiff (s, (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)), (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeResolved)))) % 86400 / 3600) + ' hours ' +
	CONVERT(varchar, (DateDiff (s, (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)), (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeResolved)))) % 86400 % 3600 / 60) + ' min ' +
	CONVERT(varchar, (DateDiff (s, (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)), (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeResolved)))) % 86400 % 3600 % 60 % 60) + ' sec ' 
	
	)

,TicketID = CASE
	WHEN TicketID is null THEN 'NO_TICKET'
	WHEN TicketId not like '%'+@TicketPattern+'%' THEN 'NO_TICKET'
	ELSE TicketID
	END
,Alert_ResolutionState = CASE
	WHEN AV.ResolutionState = '255' THEN 'Closed'
	WHEN AV.ResolutionState = '254' THEN 'Resolved'
	WHEN AV.ResolutionState = '251' THEN 'Blackout'
	WHEN AV.ResolutionState = '250' THEN 'Scheduled'
	WHEN AV.ResolutionState = '249' THEN 'Acknowledge'
	WHEN AV.ResolutionState = '248' THEN 'Assigned to Engineering'
	WHEN AV.ResolutionState = '247' THEN 'Awaiting Evidence'
	WHEN AV.ResolutionState = '3' THEN 'Notified'
	WHEN AV.ResolutionState = '0' THEN 'New'
	END
,'Object_was_InMM' = CASE
	WHEN av.MonitoringObjectInMaintenanceMode = '0' THEN 'NO'
	WHEN av.MonitoringObjectInMaintenanceMode = '1' THEN 'YES'
	END
FROM [dbo].[AlertView] av
INNER JOIN [OperationsManager].[dbo].[MTV_HealthService] as MTV_HS on MTV_HS.DisplayName = MonitoringObjectDisplayName
INNER JOIN PrimaryRelation on PrimaryRelation.SourceEntityId = MTV_HS.BaseManagedEntityId
WHERE name like '%'+@AlertPattern+'%'
AND (DATEADD(hh,DATEDIFF(hh,getutcdate(),getdate()),av.TimeRaised)) between DATEADD(day,-@Offset,@enddate) and @enddate
--AND PrimaryServer like '%'+@PrimaryServer+'%' -- Uncomment to see agents managed from specific primary server